Privacy Statement

We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Links to this website

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website

We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Condition 1 strives for complete customer satisfaction. If you have any issue with the case you received, feel free to contact us and we will do our best to make it right - support@condition1.com

Our customer support team is available 8:00AM - 5:00PM CST Monday - Friday

Track My Order

We stand behind our products with excellent warranties.

WARRANTY INFO
return request

Track it here. Our fulfillment crew works Monday-Saturday. Our team does our best to get orders shipped out and a tracking number to you within 48 hours. If it’s been longer than 48 hours and you’re looking for an update, drop us an email at support@condition1.com and we will make sure that an alien didn’t abduct your cases, a dog didn’t run away with your gear, or your package isn't out alone in the cold.

Not at this time.

If you're not completely satisfied with your Condition 1 product, return it for a replacement or refund. This offer applies to orders placed on Condition1.com only. Unless there was an error on our end the customer will be responsible for return shipping charges and they will be deducted from the final refund amount. Items must be returned within 30 days of order date. Please use our convenient Online Returns Manager to initiate your return and we'll email you a return shipping label for your order. If you have any questions, we’re happy to answer them. Send us an email at support@condition1.com

Thank you for shopping with us on Amazon. Sometimes things happen and your order may not have been filled correctly at Amazon, or you may need a different size or color. If that is the case, you should do that directly with Amazon. In the rare event that there was an issue with the functionality of the case, we are happy to help and will take care of that for you. Start by sending us an email to support@condition1.com Thanks again!.

We won't know the answer to that. We would only be guessing. You have more information than we will. Compare the OD(Outer dimensions) and ID(Inner dimensions) measurements of the case with the measurements of your item(s) keeping about an inch of foam space around the outer edges next to the case.

We try to keep all cases stocked and plenty of inventory on hand. Shoot us an email with any specifics questions on models and colors support@condition1.com

Replacement parts are covered under warranty, if there is any issue with any part of your case please email us at support@condition1.com and we will send you replacement parts at no cost, all we ask is for a brief description of the issue and picture to help us understand how the issue happened so we can continually improve our products for you.

We respond very quickly to email sent to support@condition1.com or fill out the contact form below.

Our hours are Monday-Friday 8am-5pm CST.

Contact Us