As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing," or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Condition 1 strives for complete customer satisfaction. If you have any issue with the case you received, feel free to contact us and we will do our best to make it right -

Our customer support team is available 8:00AM - 5:00PM CST Monday - Friday

We stand behind our products with excellent warranties.


Track it here. Our fulfillment crew works Monday-Saturday. Our team does our best to get orders shipped out and a tracking number to you within 48 hours. If it’s been longer than 48 hours and you’re looking for an update, drop us an email at and we will make sure that an alien didn’t abduct your cases, a dog didn’t run away with your gear, or your package isn't out alone in the cold.

Not at this time.

If you're not completely satisfied with your Condition 1 product, return it for a replacement or refund. This offer applies to orders placed on only. Unless there was an error on our end the customer will be responsible for return shipping charges and they will be deducted from the final refund amount. Items must be returned within 30 days of order date. Please use our convenient Online Returns Manager to initiate your return and we'll email you a return shipping label for your order. If you have any questions, we’re happy to answer them. Send us an email at

Thank you for shopping with us on Amazon. Sometimes things happen and your order may not have been filled correctly at Amazon, or you may need a different size or color. If that is the case, you should do that directly with Amazon. In the rare event that there was an issue with the functionality of the case, we are happy to help and will take care of that for you. Start by sending us an email to Thanks again!.

We won't know the answer to that. We would only be guessing. You have more information than we will. Compare the OD(Outer dimensions) and ID(Inner dimensions) measurements of the case with the measurements of your item(s) keeping about an inch of foam space around the outer edges next to the case.

We try to keep all cases stocked and plenty of inventory on hand. Shoot us an email with any specifics questions on models and colors

Replacement parts are covered under warranty, if there is any issue with any part of your case please email us at and we will send you replacement parts at no cost, all we ask is for a brief description of the issue and picture to help us understand how the issue happened so we can continually improve our products for you.

We respond very quickly to email sent to or fill out the contact form below.

Our hours are Monday-Friday 8am-5pm CST.

Contact Us